Announcements
General Notices
Notice | File |
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UNLAWFUL USE OF MBSB BANK LOGO AND EMPLOYEES INFORMATION | Download |
Notice on Revised Stamp Duty for Cheque Book Issuance and Banker’s Cheque | Download |
Notice of Service Disruption on 22 February 2025 | Download |
Notice of Service Disruption on 15 February 2025 | Download |
Notice of Service Disruption on 8 February 2025 | Download |
IMPORTANT NOTICE ON UNCLAIMED MONEYS | Download |
IMPORTANT NOTICE ON DORMANT ACCOUNT | Download |
TEMPORARY SYSTEM DOWNTIME (M FAST ONLINE APPLICATION-AOS) | Download |
TEMPORARY SYSTEM DOWNTIME (M FAST PERSONAL FINANCING-i PORTAL) | Download |
REVISION OF SIMPAN BERGANDA MENANG BERGAYA CASA-i 3.0 CAMPAIGN (SBMB 3.0) TERMS AND CONDITIONS | Download |
SCHEDULED SYSTEM UPGRADE ONN 28 SEPTEMBER 2024 | Download |
Automatic Enablement of the Card-Not-Present for Toll Related Payments | Download |
UPDATE ON SBMB 3.0 CAMPAIGN ELIGIBILITY UNITS | Download |
AUTO CONVERSION EXERCISE FOR TRUST SAVINGS ACCOUNT-i | Download |
Holiday Closure Notice | Download |
Notice of Service Disruption on 23 June 2024 | Download |
Notice on the Interruption of MBSB Bank Debit Card-i | Download |
Planned System Downtime on 20 June 2024 | Download |
Planned System Downtime | Download |
MBSB Bank Kuantan Branch is Closed in Conjunction with State Public Holiday | Download |
Update on TD-i Terpaling Raya Campaign | Download |
Scheduled System Upgrade on 18 May 2024 | Download |
Scheduled System Upgrade on 11 May 2024 | Download |
Planned System Downtime on 25 April 2024 | Download |
MBSB Bank Discontinues e-Wallet Platform | Download |
Scheduled System Upgrade on 23 March 2024 | Download |
Online Banking System Is Now Fully Operational | Download |
System Maintenance on 22 March 2024 | Download |
Notice Schedule System Upgrade on 16 March 2024 | Download |
M JOURNEY CORPORATE CALL CENTRE | Download |
Temporary Disruption of MBSB Bank Visa Debit Card-i | Download |
System Maintenance for Ihsan-I (FSA2) Portal | Download |
Scheduled System Update (8 February 2024) | Download |
MBSB Bank Branches in Kuala Lumpur, Putrajaya, Johor, Negeri Sembilan, Perak, Penang, Selangor and Kedah will be closed on 25 January 2024 in conjunction with Thaipusam | Download |
Inter-Company Account Transactions Report (Statement IA) | Download |
Change of Due Date of Monthly Payment | Download |
FAQ - Change of Due Date Payment | Download |
Discontinuation of Issuance Physical Financing Statement | Download |
Scheduled System Update (15 December 2023) | Download |
Branch Relocation and New Address for Sandakan (30 November 2023) | Download |
Schedule System Upgrade (20 October 2023) | Download |
Schedule System Upgrade (13 October 2023) | Download |
Branch Relocation and New Address for Tawau (7 September 2023) | Download |
FAQ - The Conversion of Existing Passbook-based and Normal Statement-based Customer Account to e-Statement for Individual and Sole Proprietorship Accounts (The Conversion) (28 August 2023) | Download |
Trading Announcement and Calendar to be published on the MBSB Bank Website (16 August 2023) | Download |
MBSB Bank Branches in Selangor and Negeri Sembilan are Closed in Conjunction with State Public Holiday | Download |
MBSB Bank Branches in Kelantan and Terengganu are Closed in Conjunction with State Public Holiday | Download |
Branch Relocation and New Address for Wangsa Maju and Sungai Petani (7 August 2023) | Download |
Interruption of VISA Debit Card-i (27 July 2023) | Download |
Discontinuation on Issuance of the Physical Copy of Tawarruq Notice | Download |
Schedule System Upgrade (14 July 2023) | Download |
Renaming of MBSB Bank Butterworth Branch to MBSB Bank Seberang Jaya Branch (17 April 2023) | Download |
Branch Relocation and New Address for Kemaman and Kluang (27 March 2023) | Download |
Conversion of Existing Passbook-Based and Normal Statement-Based Customer Account to e-Statement for Individual and Sole Proprietorship Accounts (“Conversion”) (15 March 2023) | Download |
Standardisation of Brokerage Fees for Non-retail Financing | Download |
Branch Relocation and New Address for Butterworth, Taiping, Tebrau and Miri (3 February 2023) | Download |
Branch Relocation and New Address for Cheras, Klang, Kelana Jaya, Tebrau, Miri and Jln. Sultan Ismail Branches (16 January 2023) | Download |
Schedule System Upgrade (14 & 15 January 2023) | Download |
Occurrence of Non-execution of Commodity Trading for Current and Savings Account-i (1 April 2022 until 5 April 2022) | Download |
Head Office and Branch Closure (12 December 2022) | Download |
Relocation of MBSB Bank’s Taiping Branch | Download |
Relocation of MBSB Bank’s Tebrau Branch | Download |
Relocation of MBSB Bank’s Miri Branch | Download |
Relocation of MBSB Bank’s Kemaman Branch | Download |
Relocation of MBSB Bank’s Klang Branch | Download |
Relocation of MBSB Bank’s Kluang Branch | Download |
Relocation of MBSB Bank’s Kelana Jaya Branch | Download |
Relocation of MBSB Bank’s Jalan Sultan Ismail Branch | Download |
Relocation of MBSB Bank’s Cheras Branch | Download |
Relocation of MBSB Bank’s Butterworth Branch | Download |
Change of Name of Kota Kinabalu Main Branch to Kota Kinabalu Alamesra Branch (30 November 2022) | Download |
Branch Closure (25 November 2022) | Download |
Branch Closure (17 November 2022) | Download |
Schedule System Upgrade (11 November 2022) | Download |
Effective 19 September 2022 – Standardised Base Rate, Base Rate and Base Financing Rate | Click Here |
Announcement of new Base Rate (BR) and Base Financing Rate (BFR) (15 July 2022) | Download |
Revision of MyDebit Cash Out fee (30 June 2022) | Download |
Schedule System Upgrade (15 June 2022) | Download |
Payments for Personal Financing-i and Property Financing-i via JomPAY (15 June 2022) | Download |
Schedule System Upgrade (10 June 2022) | Download |
Termination of Cross Border Cash Withdrawal Service with Network for Electronic Transfers (Singapore) Pte. Ltd. (NETS) | Download |
Announcement of new Base Rate (BR) and Base Financing Rate (BFR) | Download |
Scheduled System Update – M FAST Online Application | Download |
Branch Operating Hours During Ramadan (1 April 2022) | Download |
Scheduled System Update – Visa Debit Card-i | Download |
Temporary Closure of MBSB Bank Tawau Branch (15 February 2022) | Download |
Temporary Closure of MBSB Bank Klang Branch (20 December 2021) | Download |
Schedule System Upgrade (17 December 2021) | Download |
Schedule System Upgrade (10 December 2021) | Download |
Schedule System Upgrade (3 December 2021) | Download |
Normal Branch Operation Hours | Download |
LIBOR Contracts Cessation (29 October 2021) | Download |
Relocation of MBSB Bank’s Petaling Jaya Branch (19 August 2021) | Download |
Temporary Closure of MBSB Bank Batu Caves Branch (16 August 2021) | Download |
Temporary Closure of MBSB Bank Kulim Branch (9 August 2021) | Download |
Temporary Closure of MBSB Bank Kuala Lumpur Branch (29 July 2021) | Download |
Temporary Closure of MBSB Bank Puchong Branch (21 July 2021) | Download |
Notice on the Interruption of M FAST Online Application System (23 June 2021) | Download |
Amendments to Terms and Conditions of MBSB Bank's Financial Consumer Documents (10 June 2021) | Download |
MBSB Bank Branch Operations Update (3 June 2021) | Download |
Temporary Closure of MBSB Bank Kuala Terengganu Branch (3 June 2021) | Download |
Temporary Closure of MBSB Bank Keningau Branch (2 June 2021) | Download |
Temporary Closure of MBSB Bank Batu Caves Branch (31 May 2021) | Download |
Temporary Closure of MBSB Bank Kuantan Branch (24 May 2021) | Download |
Operating Hours During the Movement Control Order | Download |
Temporary Closure of MBSB Bank Bintulu Branch | Download |
Operating Hours During Month of Ramadhan | Download |
Branch Operating Hours Under Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) (19 March 2021) | Download |
Cheque Collection Operating Hours under the Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) (19 March 2021) | Download |
M Journey and Cash Recycling Machine (CRM) at MBSB Bank Branches Back Online and Operational (12 March 2021) | Download |
M Journey and Cash Recycling Machine (CRM) Technical Disruption (6 March 2021) | Download |
Branch Operating Hours Under Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) (10 March 2021) | Download |
Cheque Collection Operating Hours under the Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) (10 March 2021) | Download |
Branch Operating Hours Under Movement Control Order and Conditional Movement Control Order (11 February 2021) | Download |
VISA System Downtime (22 January 2021) | Download |
Temporary Closure of Sg. Petani MBSB Bank Branch (18 January 2021) | Download |
Self-service Banking Operation Hours Under the Movement Control Order (15 January 2021) | Download |
Branch Operating Hours Under the Movement Control Order (MCO) (14 January 2021) | Download |
Cheque Collection Operating Hours under the Movement Control Order (14 January 2021) | Download |
Closing date of e-Prime Term Deposit-i Campaign (13 January 2021) | Download |
General Notice For All Branches During Movement Control Order and Conditional Movement Control Order (13 January 2021) | Download |
Authorisation of Representative to Operate Bank Account | Click Here |
Targeted Repayment Assistance Addendum | Download |
Temporary closure of Tawau MBSB Bank Branch (7 December 2020) | Download |
Beware of Ink-stained Banknotes (3 December 2020) | Download |
Tawau Branch Operating Hours under the Conditional Movement Control Order | Download |
Temporary Closure of Seremban MBSB Bank Branch (16 November 2020) | Download |
Kota Kinabalu Main Branch Operating Hours under the Conditional Movement Control Order (CMCO) (11 November 2020) | Download |
Kuching Branch Operating Hours under the Conditional Movement Control Order (CMCO) (11 November 2020) | Download |
Cheque Collection Operation Hours for Kota Kinabalu Main Branch under the Conditional Movement Control Order (CMCO) (11 November 2020) | Download |
Cheque Collection Operation Hours for Kuching Branch under the Conditional Movement Control Order (CMCO) (11 November 2020) | Download |
Cheque Collection Operation Hours for Central Region branches under the Conditional Movement Control Order (CMCO) (9 November 2020) | Download |
Seremban Branch Operating Hours under the Conditional Movement Control Order (CMCO) (5 November 2020) | Download |
Cheque Collection Operation Hours for Seremban Branch under the Conditional Movement Control Order (CMCO) (5 November 2020) | Download |
Central Region Branch Operating Hours under the Conditional Movement Control Order (CMCO) (27 October 2020) | Download |
Cheque Collection Operation Hours under the Conditional Movement Control Order (CMCO) (27 October 2020) | Download |
Temporary Closure of Johor Bahru MBSB Bank Branch (23 October 2020) | Download |
Keningau Branch Operating Hours Under the Conditional Movement Control Order (MCO) (20 October 2020) | Download |
Amendments to Terms and Conditions of MBSB Bank’s Financial Consumer Documents (16 October 2020) | Download |
Temporary Closure of Tawau MBSB Bank Branch (14 October 2020) | Download |
Temporary Closure of Kota Kinabalu Main MBSB Bank Branch (14 October 2020) | Download |
Kota Kinabalu Hub Operating Hours Under the Conditional Movement Control Order (MCO) (14 October 2020) | Download |
Sandakan Branch Operating Hours Under the Conditional Movement Control Order (MCO) (14 October 2020) | Download |
Temporary Closure of Klang MBSB Bank Branch (12 October 2020) | Download |
Temporary Closure of Jln. Sultan Ismail MBSB Bank Branch (12 October 2020) | Download |
Temporary Closure of Tawau MBSB Bank Branch (30 September 2020) | Download |
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) (Effective 15 July 2020) | Download |
PrimeWin CASA-i Campaign Monthly Draw For May 2020 | Download |
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) (Effective 14 May 2020) | Download |
Branch Safety Measures for Customers and Employees | Download |
Reopening of All Branches and Operating Hours (4 May 2020) | Download |
Minimum Due Diligence Guide on Foreign Exchange Rule (3 May 2020) | Download |
PrimeWin CASA-i Campaign Monthly and Quarterly Draw For March 2020 and April 2020 | Download |
Update: Self Service Banking Hours Under the Movement Control Order (MCO) (20 April 2020) | Download |
Temporary Closure of Tebrau MBSB Bank Branch (13 April 2020) | Download |
Temporary Closure of Petaling Jaya MBSB Bank Branch (13 April 2020) | Download |
Update: List of Temporarily Closed MBSB Bank Branches (13 April 2020) | Download |
MEPS Interbank Cash Withdrawal Fees at our CRM Waived under the Under the MCO (Effective date: 6 April 2020) | Download |
JB and Tmn. Molek Branch Self-service Banking Operation Hours Under the MCO (2 April 2020) | Download |
Ipoh Branch Self Service Banking Hours Under the Movement Control Order (MCO) (1 April 2020) | Download |
Temporary Closure of Tawau MBSB Bank Branch (31 March 2020) | Download |
Update: Temporary Closure of Kluang Branch (29 March 2020) | Download |
Temporary Closure of Kluang Branch - Cleaning and Sanitazation Works (27 March 2020) | Download |
Temporary Closure of 15 MBSB Bank Branches (24 March 2020) | Download |
Cheque Processing and Crediting Time under the Movement Control Order (23 March 2020) | Download |
Cheque Collection Operation Hours under the Movement Control Order (22 March 2020) | Download |
Self Service Banking Operation Hours under the Movement Control Order (21 March 2020) | Download |
Branch Operating Hours under the Movement Control Order (20 March 2020) | Download |
Notice of Covid-19 Preventive Measures (19 March 2020) | Download |
Notice of Covid-19 Preventive Measures (18 March 2020) | Download |
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) (Effective 11 March 2020) | Download |
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) (Effective 31 January 2020) | Download |
Announcement – New Banking Hours starting 2 January 2020 (Sabah and Sarawak branches only) | Download |
Foreign Exchange Administration Rules | Click Here |
Cheque Processing and Crediting Time | Download |
Amendments to Terms and Conditions of MBSB Bank’s Property Financing-i Documents | Download |
Notice of Branch Relocation - Seremban Branch | Download |
Notice of Branch Relocation - Alor Setar Branch | Download |
Notice of Branch Relocation - Kuala Terengganu Branch | Download |
Notice of Branch Relocation - Johor Bahru Branch | Download |
Announcement - New Banking Hours Starting 15 June 2019 | Download |
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) | Download |
Notice of Shah Alam Branch Closure | Download |
List of Deposit Products Eligible for Protection by PIDM | Download |
Announcement - Revision of Fees and Charges for MBSB Bank Telegraphic Transfer Services | Download |
Announcement - Revision of Fees and Charges for MBSB Bank's Cheque Services | Download |
Announcement - MBSB Loan & Deposit Account Conversion Exercise | Download |
Notice on Social Media Accounts | Click Here |
Term Investment Account-i (Revision of Terms and Conditions)
Notice | Fiel |
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REVISION OF THE TERM INVESTMENT ACCOUNT-I (TIA-I) TERMS & CONDITIONS | Download |
Repayment Assistance Notices
Notice | File |
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Flood Payment Assistance | View |
Repayment Assistance Survey Form | View |
Financial Management & Resilience Program (URUS) | View |
Repayment Assistance 3.0 - Updated (6 July 2021) | View |
Repayment Assistance Form for SME (6 July 2021) | Download |
B40 / M40 Targeted Repayment Assistance FAQ (17 May 2021) | Download |
Notice – B40 / M40 Targeted Repayment Assistance (23 November 2020) | Download |
Payment Flexibility for Targeted Groups (7 August 2020) | Download |
Notice - Moratorium for Hire Purchase (2 July 2020) | Download |
Post Moratorium FAQ (4 June 2020) | Download |
Confirmation to Opt-in Auto Finance/Hire Purchase Moratorium (4 June 2020) | Download |
Financial Relief Programme (Moratorium) FAQ (26 March 2020) | Download |
Financial Relief Programme (Moratorium) (25 March 2020) | Download |
Official Social Media Page (Facebook and Instagram)
Notice | File |
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MBSB Bank Calendar Giveaway Contest (14 Dec 2020 – 4 Jan 2021) – Terms and Conditions | Download |
Term Deposit-i (Revision of Terms and Conditions)
Notice | File |
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Announcement – Revision of the Term Deposit-i Terms and Conditions | Download |
Specific Notice (Individual) | Download |
Specific Notice (Non-individual) | Download |
General Terms and Conditions (effective 22 November 2018) | Download |
Specific Terms and Conditions (effective 22 November 2018) | Download |
Fixed Deposit Account (Conversion Exercise)
Savings Account (Conversion Exercise)
Mortgage Account (Conversion Exercise)
Notice | File |
---|---|
Individual | |
Specific Notice for Mortgage Customer (Ref: Deemed) | Download |
Specific Notice for Guarantor (Ref: Deemed) | Download |
Specific Notice for Mortgage Customer (Ref: Express) | Download |
Specific Notice for Guarantor (Ref: Express) | Download |
FAQ | Download |
Non-Individual | |
Specific Notice for Mortgage Customer (Ref: Express) | Download |
Specific Notice for Guarantor (Ref: Express) | Download |
FAQ | Download |
Wadi’ah Savings Account-i & General Investment Account-i (Conversion Exercise)
System Migration
Notice | Fiel |
---|---|
Migration of Financing Accounts From Old System to New System | Download |
Ijarah Home / Term Financing-i (Conversion Exercise)
Notice | File |
---|---|
Individual | |
Specific Notice for Ijarah Customer (Ref: Deemed) | Download |
Specific Notice for Ijarah Customer (Ref: Express) | Download |
FAQ | Download |
Non-Individual | |
Specific Notice for Ijarah Customer (Ref: Express) | Download |
Specific Notice for Guarantor (Ref: Express) | Download |
FAQ | Download |
Addendum | Download |