e-Token tips for M JOURNEY Corporate & M JOURNEY Secure

MBSB Bank places the highest emphasis on security. Stay safe by following the security recommendations provided by M JOURNEY Corporate.

We have prevented certain device functionalities from taking certain actions on the M JOURNEY Corporate and M JOURNEY Secure App for security reasons and the integrity of user personal information; therefore, you may need to disable or uninstall some applications from your current device to continue using M JOURNEY Corporate or M JOURNEY Secure App.

1.    M JOURNEY Corporate App and M JOURNEY Secure App

Make sure to get the M JOURNEY Corporate and M JOURNEY Secure apps from the official and genuine Apple App Store and Google Play Store.

2.    Debugging via USB

While USB debugging is frequently used by developers or IT support to link and transfer data from an Android device to a computer, the device is not secure when connected to a computer.

3.    Third-Party Keyboard

A third-party keyboard may contain hidden malicious applications that can access all data entered by users, including usernames, passwords, bank account numbers, credit card details, and other confidential and private information.

I.    GBoard
II.    Google Multilanguage Keyboard (i.e, Pinyin, Tamil, etc)
III.    SwiftKey
IV.    Samsung Keyboard Neural Beta (3rd party bundled non-default keyboard for Samsung)
V.    Kika OEM Keyboard (3rd party bundled non-default keyboard for Huawei)

4.    Rooted Device

Rooting stops some of the operating system's built-in security features, which are part of what makes the operating system safe and your data private from exposure or corruption. Today's devices work in an atmosphere rife with threats posed by buggy or malicious apps; anything that weakens the internal controls in the Android operating system poses a greater risk.

If you continue to face any issues when using our M JOURNEY Corporate or M JOURNEY Secure App despite following the instructions above, please call our Customer Service at 03 2096 3000 or email dcmclientservices@mbsbbank.com for help. Thank you very much.