Announcements

Notice File
Planned System Downtime on 25 April 2024 Download
MBSB Bank Discontinues e-Wallet Platform Download
Scheduled System Upgrade on 23 March 2024 Download
Online Banking System Is Now Fully Operational Download
System Maintenance on 22 March 2024 Download
Notice Schedule System Upgrade on 16 March 2024 Download
M JOURNEY CORPORATE CALL CENTRE Download
Temporary Disruption of MBSB Bank Visa Debit Card-i Download
System Maintenance for Ihsan-I (FSA2) Portal Download
Scheduled System Update (8 February 2024) Download
MBSB Bank Branches in Kuala Lumpur, Putrajaya, Johor, Negeri Sembilan, Perak, Penang, Selangor and Kedah will be closed on 25 January 2024 in conjunction with Thaipusam Download
Inter-Company Account Transactions Report (Statement IA) Download
Change of Due Date of Monthly Payment Download
FAQ - Change of Due Date Payment Download
Discontinuation of Issuance Physical Financing Statement Download
Scheduled System Update (15 December 2023) Download
Branch Relocation and New Address for Sandakan (30 November 2023) Download
Schedule System Upgrade (20 October 2023) Download
Schedule System Upgrade (13 October 2023) Download
Branch Relocation and New Address for Tawau (7 September 2023) Download
FAQ - The Conversion of Existing Passbook-based and Normal Statement-based Customer Account to e-Statement for Individual and Sole Proprietorship Accounts (The Conversion) (28 August 2023) Download
Trading Announcement and Calendar to be published on the MBSB Bank Website (16 August 2023) Download
MBSB Bank Branches in Selangor and Negeri Sembilan are Closed in Conjunction with State Public Holiday Download
MBSB Bank Branches in Kelantan and Terengganu are Closed in Conjunction with State Public Holiday Download
Branch Relocation and New Address for Wangsa Maju and Sungai Petani (7 August 2023) Download
Interruption of VISA Debit Card-i (27 July 2023) Download
Discontinuation on Issuance of the Physical Copy of Tawarruq Notice Download
Schedule System Upgrade (14 July 2023) Download
Renaming of MBSB Bank Butterworth Branch to MBSB Bank Seberang Jaya Branch (17 April 2023) Download
Branch Relocation and New Address for Kemaman and Kluang (27 March 2023) Download
Conversion of Existing Passbook-Based and Normal Statement-Based Customer Account to e-Statement for Individual and Sole Proprietorship Accounts (“Conversion”) (15 March 2023) Download
Standardisation of Brokerage Fees for Non-retail Financing Download
Branch Relocation and New Address for Butterworth, Taiping, Tebrau and Miri (3 February 2023) Download
Branch Relocation and New Address for Cheras, Klang, Kelana Jaya, Tebrau, Miri and Jln. Sultan Ismail Branches (16 January 2023) Download
Schedule System Upgrade (14 & 15 January 2023) Download
Occurrence of Non-execution of Commodity Trading for Current and Savings Account-i (1 April 2022 until 5 April 2022) Download
Head Office and Branch Closure (12 December 2022) Download
Relocation of MBSB Bank’s Taiping Branch Download
Relocation of MBSB Bank’s Tebrau Branch Download
Relocation of MBSB Bank’s Miri Branch Download
Relocation of MBSB Bank’s Kemaman Branch Download
Relocation of MBSB Bank’s Klang Branch Download
Relocation of MBSB Bank’s Kluang Branch Download
Relocation of MBSB Bank’s Kelana Jaya Branch Download
Relocation of MBSB Bank’s Jalan Sultan Ismail Branch Download
Relocation of MBSB Bank’s Cheras Branch Download
Relocation of MBSB Bank’s Butterworth Branch Download
Change of Name of Kota Kinabalu Main Branch to Kota Kinabalu Alamesra Branch (30 November 2022) Download
Branch Closure (25 November 2022) Download
Branch Closure (17 November 2022) Download
Schedule System Upgrade (11 November 2022) Download
Effective 19 September 2022 – Standardised Base Rate, Base Rate and Base Financing Rate Click Here
Announcement of new Base Rate (BR) and Base Financing Rate (BFR) (15 July 2022) Download
Revision of MyDebit Cash Out fee (30 June 2022) Download
Schedule System Upgrade (15 June 2022) Download
Payments for Personal Financing-i and Property Financing-i via JomPAY (15 June 2022) Download
Schedule System Upgrade (10 June 2022) Download
Termination of Cross Border Cash Withdrawal Service with Network for Electronic Transfers (Singapore) Pte. Ltd. (NETS) Download
Announcement of new Base Rate (BR) and Base Financing Rate (BFR) Download
Scheduled System Update – M FAST Online Application Download
Branch Operating Hours During Ramadan (1 April 2022) Download
Scheduled System Update – Visa Debit Card-i Download
Temporary Closure of MBSB Bank Tawau Branch (15 February 2022) Download
Temporary Closure of MBSB Bank Klang Branch (20 December 2021) Download
Schedule System Upgrade (17 December 2021) Download
Schedule System Upgrade (10 December 2021) Download
Schedule System Upgrade (3 December 2021) Download
Normal Branch Operation Hours Download
LIBOR Contracts Cessation (29 October 2021) Download
Relocation of MBSB Bank’s Petaling Jaya Branch (19 August 2021) Download
Temporary Closure of MBSB Bank Batu Caves Branch (16 August 2021) Download
Temporary Closure of MBSB Bank Kulim Branch (9 August 2021) Download
Temporary Closure of MBSB Bank Kuala Lumpur Branch (29 July 2021) Download
Temporary Closure of MBSB Bank Puchong Branch (21 July 2021) Download
Notice on the Interruption of M FAST Online Application System (23 June 2021) Download
Amendments to Terms and Conditions of MBSB Bank's Financial Consumer Documents (10 June 2021) Download
MBSB Bank Branch Operations Update (3 June 2021) Download
Temporary Closure of MBSB Bank Kuala Terengganu Branch (3 June 2021) Download
Temporary Closure of MBSB Bank Keningau Branch (2 June 2021) Download
Temporary Closure of MBSB Bank Batu Caves Branch (31 May 2021) Download
Temporary Closure of MBSB Bank Kuantan Branch (24 May 2021) Download
Operating Hours During the Movement Control Order Download
Temporary Closure of MBSB Bank Bintulu Branch Download
Operating Hours During Month of Ramadhan Download
Branch Operating Hours Under Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) (19 March 2021) Download
Cheque Collection Operating Hours under the Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) (19 March 2021) Download
M Journey and Cash Recycling Machine (CRM) at MBSB Bank Branches Back Online and Operational (12 March 2021) Download
M Journey and Cash Recycling Machine (CRM) Technical Disruption (6 March 2021) Download
Branch Operating Hours Under Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) (10 March 2021) Download
Cheque Collection Operating Hours under the Movement Control Order (MCO), Conditional Movement Control Order (CMCO) and Recovery Movement Control Order (RMCO) (10 March 2021) Download
Branch Operating Hours Under Movement Control Order and Conditional Movement Control Order (11 February 2021) Download
VISA System Downtime (22 January 2021) Download
Temporary Closure of Sg. Petani MBSB Bank Branch (18 January 2021) Download
Self-service Banking Operation Hours Under the Movement Control Order (15 January 2021) Download
Branch Operating Hours Under the Movement Control Order (MCO) (14 January 2021) Download
Cheque Collection Operating Hours under the Movement Control Order (14 January 2021) Download
Closing date of e-Prime Term Deposit-i Campaign (13 January 2021) Download
General Notice For All Branches During Movement Control Order and Conditional Movement Control Order (13 January 2021) Download
Authorisation of Representative to Operate Bank Account Click Here
Targeted Repayment Assistance Addendum Download
Temporary closure of Tawau MBSB Bank Branch (7 December 2020) Download
Beware of Ink-stained Banknotes (3 December 2020) Download
Tawau Branch Operating Hours under the Conditional Movement Control Order Download
Temporary Closure of Seremban MBSB Bank Branch (16 November 2020) Download
Kota Kinabalu Main Branch Operating Hours under the Conditional Movement Control Order (CMCO) (11 November 2020) Download
Kuching Branch Operating Hours under the Conditional Movement Control Order (CMCO) (11 November 2020) Download
Cheque Collection Operation Hours for Kota Kinabalu Main Branch under the Conditional Movement Control Order (CMCO) (11 November 2020) Download
Cheque Collection Operation Hours for Kuching Branch under the Conditional Movement Control Order (CMCO) (11 November 2020) Download
Cheque Collection Operation Hours for Central Region branches under the Conditional Movement Control Order (CMCO) (9 November 2020) Download
Seremban Branch Operating Hours under the Conditional Movement Control Order (CMCO) (5 November 2020) Download
Cheque Collection Operation Hours for Seremban Branch under the Conditional Movement Control Order (CMCO) (5 November 2020) Download
Central Region Branch Operating Hours under the Conditional Movement Control Order (CMCO) (27 October 2020) Download
Cheque Collection Operation Hours under the Conditional Movement Control Order (CMCO) (27 October 2020) Download
Temporary Closure of Johor Bahru MBSB Bank Branch (23 October 2020) Download
Keningau Branch Operating Hours Under the Conditional Movement Control Order (MCO) (20 October 2020) Download
Amendments to Terms and Conditions of MBSB Bank’s Financial Consumer Documents (16 October 2020) Download
Temporary Closure of Tawau MBSB Bank Branch (14 October 2020) Download
Temporary Closure of Kota Kinabalu Main MBSB Bank Branch (14 October 2020) Download
Kota Kinabalu Hub Operating Hours Under the Conditional Movement Control Order (MCO) (14 October 2020) Download
Sandakan Branch Operating Hours Under the Conditional Movement Control Order (MCO) (14 October 2020) Download
Temporary Closure of Klang MBSB Bank Branch (12 October 2020) Download
Temporary Closure of Jln. Sultan Ismail MBSB Bank Branch (12 October 2020) Download
Temporary Closure of Tawau MBSB Bank Branch (30 September 2020) Download
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) (Effective 15 July 2020) Download
PrimeWin CASA-i Campaign Monthly Draw For May 2020 Download
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) (Effective 14 May 2020) Download
Branch Safety Measures for Customers and Employees Download
Reopening of All Branches and Operating Hours (4 May 2020) Download
Minimum Due Diligence Guide on Foreign Exchange Rule (3 May 2020) Download
PrimeWin CASA-i Campaign Monthly and Quarterly Draw For March 2020 and April 2020 Download
Update: Self Service Banking Hours Under the Movement Control Order (MCO) (20 April 2020) Download
Temporary Closure of Tebrau MBSB Bank Branch (13 April 2020) Download
Temporary Closure of Petaling Jaya MBSB Bank Branch (13 April 2020) Download
Update: List of Temporarily Closed MBSB Bank Branches (13 April 2020) Download
MEPS Interbank Cash Withdrawal Fees at our CRM Waived under the Under the MCO (Effective date: 6 April 2020) Download
JB and Tmn. Molek Branch Self-service Banking Operation Hours Under the MCO (2 April 2020) Download
Ipoh Branch Self Service Banking Hours Under the Movement Control Order (MCO) (1 April 2020) Download
Temporary Closure of Tawau MBSB Bank Branch (31 March 2020) Download
Update: Temporary Closure of Kluang Branch (29 March 2020) Download
Temporary Closure of Kluang Branch - Cleaning and Sanitazation Works (27 March 2020) Download
Temporary Closure of 15 MBSB Bank Branches (24 March 2020) Download
Cheque Processing and Crediting Time under the Movement Control Order (23 March 2020) Download
Cheque Collection Operation Hours under the Movement Control Order (22 March 2020) Download
Self Service Banking Operation Hours under the Movement Control Order (21 March 2020) Download
Branch Operating Hours under the Movement Control Order (20 March 2020) Download
Notice of Covid-19 Preventive Measures (19 March 2020) Download
Notice of Covid-19 Preventive Measures (18 March 2020) Download
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) (Effective 11 March 2020) Download
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) (Effective 31 January 2020) Download
Announcement – New Banking Hours starting 2 January 2020 (Sabah and Sarawak branches only) Download
Foreign Exchange Administration Rules Click Here
Cheque Processing and Crediting Time Download
Amendments to Terms and Conditions of MBSB Bank’s Property Financing-i Documents Download
Notice of Branch Relocation - Seremban Branch Download
Notice of Branch Relocation - Alor Setar Branch Download
Notice of Branch Relocation - Kuala Terengganu Branch Download
Notice of Branch Relocation - Johor Bahru Branch Download
Announcement - New Banking Hours Starting 15 June 2019 Download
Announcement - New Base Rate (“BR”) and Base Financing Rate (“BFR”) Download
Notice of Shah Alam Branch Closure Download
List of Deposit Products Eligible for Protection by PIDM Download
Announcement - Revision of Fees and Charges for MBSB Bank Telegraphic Transfer Services Download
Announcement - Revision of Fees and Charges for MBSB Bank's Cheque Services Download
Announcement - MBSB Loan & Deposit Account Conversion Exercise Download
Notice on Social Media Accounts Click Here

 

Notice File
Flood Payment Assistance View
Repayment Assistance Survey Form View
Financial Management & Resilience Program (URUS) View
Repayment Assistance 3.0 - Updated (6 July 2021) View
Repayment Assistance Form for SME (6 July 2021) Download
B40 / M40 Targeted Repayment Assistance FAQ (17 May 2021) Download
Notice – B40 / M40 Targeted Repayment Assistance (23 November 2020) Download
Payment Flexibility for Targeted Groups (7 August 2020) Download
Notice - Moratorium for Hire Purchase (2 July 2020) Download
Post Moratorium FAQ (4 June 2020) Download
Confirmation to Opt-in Auto Finance/Hire Purchase Moratorium (4 June 2020) Download
Financial Relief Programme (Moratorium) FAQ (26 March 2020) Download
Financial Relief Programme (Moratorium) (25 March 2020) Download

 

Notice File
MBSB Bank Calendar Giveaway Contest (14 Dec 2020 – 4 Jan 2021) – Terms and Conditions Download

 

Notice File
Announcement – Revision of the Term Deposit-i Terms and Conditions Download
Specific Notice (Individual) Download
Specific Notice (Non-individual) Download
General Terms and Conditions (effective 22 November 2018) Download
Specific Terms and Conditions (effective 22 November 2018) Download

 

Notice File
Specific Notice Download
FAQ Download
Conversion Advice Download
Notification of Commodity Trading (Profit Payment Upfront) Download
Notification of Commodity Trading (Profit Payment Upon Maturity) Download

 

Notice File
Conversion of Passbook-based Savings Account-i to Statement-based Savings Account-i (“Conversion”) Download
Specific Notice Download
FAQ Download

 

Notice File
Individual  
 Specific Notice for Mortgage Customer (Ref: Deemed) Download
 Specific Notice for Guarantor (Ref: Deemed) Download
 Specific Notice for Mortgage Customer (Ref: Express) Download
 Specific Notice for Guarantor (Ref: Express) Download
 FAQ Download
Non-Individual  
 Specific Notice for Mortgage Customer (Ref: Express) Download
 Specific Notice for Guarantor (Ref: Express) Download
 FAQ Download

 

Notice File
Specific Notice for Wadi'ah Savings Account-i Download
Wadi'ah Savings Account – FAQ Download
Specific Notice for General Investment Account-i Download
General Investment Account-i – FAQ Download
Commodity Trading Notice Download

 

Notice Fiel
Migration of Financing Accounts From Old System to New System Download

 

Notice File
Individual  
 Specific Notice for Ijarah Customer (Ref: Deemed) Download
 Specific Notice for Ijarah Customer (Ref: Express) Download
 FAQ Download
Non-Individual  
 Specific Notice for Ijarah Customer (Ref: Express) Download
 Specific Notice for Guarantor (Ref: Express) Download
 FAQ Download
 Addendum Download