MBSB Bank Whistleblower Policy

MBSB Bank is committed to ensure its business and operations are conducted with the highest standard of professionalism and ethics. Hence, as part of good corporate culture, MBSB Bank has put in place the Whistleblower Policy to provide a platform for all individuals to disclose any improper conduct in confidence and without the risk of reprisal.

  • Who can raise concerns?
    • Any employee of MBSB Bank.
    • Any individual providing services to, or having a business relationship with MBSB Bank.

In order for MBSB Bank to protect the Whistleblower and to prevent false and malicious reporting, poison letters and abuse of the reporting channel, all Whistleblowers are required to reveal their identity and provide contact information in their report. All reports and information provided will be treated strictly confidential and on a “need to know” basis to facilitate investigations and/or take appropriate actions following such investigations.

Please raise your concern with us if you have reasonable grounds that the information and allegations are true. In addition, you must also ensure that the disclosure is made in good faith and not for personal gain or motivated by ill intention.

  • Types of concerns to be raised
    • On any improper conduct or wrongful act that may adversely impact MBSB Bank.
    • On any criminal offences, including fraud, corruption, bribery and blackmail.
    • On any failure to comply with legal or regulatory obligations.
  • Contact persons to raise your concerns
    • Chief Compliance Officer via email at CCO@mbsbbank.com
    • Chief Internal Auditor via email at CIA @mbsbbank.com

Please provide your full name and contact details, as well as full details of your concern with any supporting documentation that are relevant. You may obtain the Whistleblower Form to provide the necessary details.

MBSB Bank reserves the right not to investigate any concerns which are raised anonymously or found to be false.

Action that can be taken against Whistleblower

You will be protected against victimization or other adverse treatment provided that the whistleblowing is done in good faith (even in cases where you are genuinely mistaken in the concerns you had raised) and to the extent permitted by law.