M Journey Mobile Application
M Journey mobile application provides ease of banking services at your fingertips.
Services offered:
Access Using Biometric Only | Access Using Username and Password |
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Provides various security features such as:
- The mobile device can only be tied to your M Journey Individual Online Banking access (i.e. username(s)).
- Access to banking services is protected by a secured login procedure using security image and phrase to ensure app is connected to the official MBSB Bank site.
- Only 1 login session is allowed per M Journey Individual Online Banking access (i.e. specific username & password). If the same M Journey Individual Online Banking access is used to login from another device, the current session will be terminated when trying to perform a monetary transaction.
- Sensitive data such as password or transaction information will be transmitted on public network through secured protocols SSL, TLS and HTTPS.
The minimum mobile device requirements:
- The mobile device must not be jail broken or rooted.
- Internet connection.
- The supported mobile platform and version is as follows:
IOS Android devices other than Samsung Samsung devices iOS version 8 and above Devices that installed with Android Version 8.0 or above and equipped with Fingerprint Authentication API Samsung devices that has a fingerprint scanner
Note: The M Journey Mobile App will not be available in Google Play Store or Apple Store for device with lower versions.
Services/Functions Not Available To Customer During Night Mode;
The following are the services/functions not available during night mode (start time of night mode is 12.00am and end time of night mode is 5.00am) for RIB customer:-
- Financing Payment
- TD-i Placement
- TD-i Withdrawal
- Transaction History for CASA and Financing
SERVICES OPERATING HOURS, LIMITS, FEES AND CHARGES
Description | M Journey Mobile App (MB) | |||||||||||||||||||||||||
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A. INTRABANK (Within MBSB Bank) | ||||||||||||||||||||||||||
Fees and Charges (RM per transaction) | FOC | |||||||||||||||||||||||||
Daily Transaction Limit (RM per account per day) | Resident
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Non-Resident
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Payment Reference: Availability of payer's and beneficiary's name with payment reference in beneficiary's and payer's bank statement respectively | YES | |||||||||||||||||||||||||
Future-Dated Payments | YES | |||||||||||||||||||||||||
Operating Hours | 24/7 | |||||||||||||||||||||||||
Crediting Time | Business Day: Immediate Non-Business Day: Immediate |
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Refund Time for Unsuccessful Transaction | NA | |||||||||||||||||||||||||
B. INTERBANK GIRO (IBG) (To Other Banks Within Malaysia) | ||||||||||||||||||||||||||
Fees and Charges (RM per transaction) | FOC | |||||||||||||||||||||||||
Daily Transaction Limit (RM per account per day) | Resident
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Non-Resident
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Payment Reference: Availability of payer's and beneficiary's name with payment reference in beneficiary's and payer's bank statement respectively | YES | |||||||||||||||||||||||||
Future-Dated Payments | YES | |||||||||||||||||||||||||
Operating Hours | 24/7 | |||||||||||||||||||||||||
Crediting Time |
*Note: If the future dated payment falls on non-business day, it will be processed on the next business day. |
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Refund Time for Unsuccessful Transaction |
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C. DUITNOW (Pay to Proxy and Pay to Account) | ||||||||||||||||||||||||||
Fees and Charges (RM per transaction) | FOC | |||||||||||||||||||||||||
Daily Transaction Limit (RM per account per day) | Resident Up to 9,000 (combined limit with IBG, Intrabank, IBG and e banking means except ATM/CRM |
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Non-Resident Up to 9,000 of combined limit with IBG, Intrabank, IBG and e banking means except ATM/CRM |
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Payment Reference: Availability of payer's and beneficiary's name with payment reference in beneficiary's and payer's bank statement respectively | YES | |||||||||||||||||||||||||
Future-Dated Payments | YES | |||||||||||||||||||||||||
Operating Hours | 24/7 | |||||||||||||||||||||||||
Crediting Time | Business Day: Immediate Non-Business Day: Immediate |
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Refund Time for Unsuccessful Transaction | N/A |
NOTES:
- LIMITS ARE BASED ON PAYNET’S PREVAILING REGULATIONS, “BNM FEA DEPARTMENT’S DIRECTION TO FINANCIAL INSTITUTIONS (BNM/RH/CIR 000-2)” DOCUMENT ISSUED ON 28/06/2013 AND SUBJECT TO CHANGES.
- FEES AND CHARGES ARE BASED ON “BNM CIRCULAR ON MEASURES TO ACCELERATE THE MIGRATION TO ELECTRONIC PAYMENTS FOR THE BANKING SECTOR” AND SUBJECT TO CHANGES.
- DURING "NIGHT MODE" i.e. BETWEEN 12.00AM TO 5.00AM, THE FOLLOWING TRANSACTIONS CANNOT BE PERFORMED:
M Journey Mobile App (MB) Transaction History for CASA & Financing Products TD-i Placement TD-i Withdrawal Payment for Financing Account - BUSINESS DAY REFERS TO BUSINESS DAY IN FEDERAL TERRITORY (MONDAY – FRIDAY).
- NON-BUSINESS DAY REFERS TO SATURDAY, SUNDAY AND FEDERAL TERRITORY PUBLIC HOLIDAYS.
- FOC = FREE OF CHARGE