Job Responsibilities

Strategic

• Oversee SMART Data Warehouse team under the Finance Division
• Define clear and attainable application project objectives, requirements, managing constraints I;e cost, time , scope and quality
• Support Data Governance Program in developing and transforming the analytics capabilities across the organization

Tactical /BAU

• Support the Enterprise Data Warehouse by applying Data Modelling capabilities to design, build and scale our data assets in accordance with the business priorities

Project Management

• Drive innovation initiatives under CFO guidance and directives
• Monitor the progress of projects and deliverables are carried out in accordance to defined expectations; baseline cost plan and timeline
• Regular and timely reporting to project sponsors/users of project progress. Proactively manage foreseen project risks with possible mitigations
• Development of project scope, plan, schedule and procedures to support the achievement of projects objectives.

Job Requirements

• Possess a recognized Bachelor’s Degree / Advance Diploma / Post Graduate Diploma / Professional Degree In Information Technology / MIS / Business Studies / Administration / management or equivalent
• Minimum 3 years of working experiences with 1 year proven experience gained in banking / financial services / consulting in a data warehousing technology
• Proficiency in data warehousing models, tools and database system (I;e Oracle Financial Services Data Foundation)
• Possesses a strong selection of skills and experience with analytical languages like SQL, Hive and any other Hadoop-based languages
• Possesses a strong ability to manage, query and use large robust data sets across traditional Data Warehouse and Hadoop Platforms

Job Responsibilities

Manage the assigned branch, ensure branch comply with SOPs and statutory requirements,maximize the profitability and widen MBSB footprint across specific target customer segments. Ensure efficient and excellent customer service maintained at all times and promoting revenue generation activities amongst branch staff.

Key Responsibilities

Operations Function

• To ensure that the branch implements, attains all services, operations and/or business initiatives
• To oversee & monitor the overall operational performance on the operations of the service counter and to ensure the front-office operation running smoothly according to compliance’s guidelines and Bank policies and procedures
• Monitor on branch transaction in order to avoid misconduct and report any suspicious activities
• Perform Surprise check on Security items such as Banker’s Cheque, Cheque Book, Savings Passbook, etc
• Attending and monitor all types of transactions
• Handle GL accounts and Bank reconciliation
• Ensure branch passes the branch audit and compliance reviews and to ensure follow up is carried out to resolve outstanding issues

Sales Function

• Assist the Branch Manager to deliver the world class customer experience and business profitability through smooth branch operations while adhering to both internal and external control standard
• To drive the profitability through high customer engagement and efficient operations while maintaining strict expense discipline to control costs
• Contribute to lead generation activities ( Tracked through Referral Management System)

Customer Service

• Ensure branch delivers excellent customer service as per the STEP program
• Attending to customer queries over the counter and through telephone.
• To manage resources and activities and ensure the high standard of customer service and operations standards are maintain at all times.
• Improve the customers experience during their journey with us
• Help imagine and develop a unique offering for customers
• To ensure there is sufficient manpower at all times and branch is to operate without disruption.

Others

• Develop effective communication among staff.
• Respect and abide to instruction of superiors.
• Manage operations with minimum operational losses on staff accounts.
• Proactively report potential losses to Management and ensure immediate action is taken to contain losses when discovered.
• Monitoring printing & stationeries requisition and maintenance of office building/ equipments.
• Ensure the cleanliness and the corporate image standard for branch premise and staff is maintained at all times
• Monitor and ensure branch maintain the high standard of operational control / audit compliance,
• Comply with the Bank’s policies, guidelines and regulations, and achieving branch goals & standards at all time.
• Working closely with Designated Compliance & Risk Officer (DCORO) to ensure compliance of both the Bank and regulatory guidelines.
• Prepare necessary report accordance to instructions from various head of the stakeholders in timely manner.
• Report to Head Office for any suspicious transaction reported by branch staff.
• To uphold and prioritize the safety of branch premise and staff (e.g. Ensure UG & AG available at all time and alert, ensure requisition for repairs submitted in a timely manner on any small problems found on the CCTV, Alarm, Fire-extinguisher and other safety related equipment).

Job Requirements

• Bachelor’s degree in Business Administration, Finance, Management or any related discipline, is required or any equivalent academic certifications
• Minimum of 5 years of experience in local/foreign bank branch management/operations.

Job Responsibilities

This role is responsible for ensuring that the credit risk processes are effectively managed as per approved credit risk policies and procedures. The position is required to manage credit risk through regular assessment and analysis of credit risk in the loan portfolio

Key Responsibilities

• Assist the CRO in implementing the Risk Management Framework and strategies.
• Monitor adherence to all established credit exposure/concentration limits and escalate any limit excess for deliberation.
• Review existing and new credit risk guidelines and related manuals.
• Review and where necessary, enhance existing policies and guidelines and manuals which relate to Credit Risk functions.
• Monitor and supervise Credit Risk Portfolio Management and provide input for improvements.
• Develop and implement credit policies and risk management strategies for effective portfolio governance to meet goals.
• Prepare monthly/ quarterly Risk Management Reports and update Senior Management and Board
• Participate in business related and risk management initiatives.
• To undertake any other assignments as assigned by CRO.

Scope of Responsibilities

1. Credit Risk Portfolio Management
   • Monitor, assess and advise on the credit risk portfolio composition
   • Review credit concentration and portfolio credit risk by customers and product types
   • Providing timely and accurate reports and meaningful analysis on risk positions, to enable the Board and Senior Management to make informed decisions
   • Develop, implement and execute policies and strategies for better portfolio management
2. Credit Related Policies
   • Review and where necessary, enhance credit policies encompassing all products and business
   • Analyse and continue to enhance current underwriting criteria
   • Explore new opportunities and challenge the effectiveness of existing policies
3. Other Responsibilities
   • Design strategies to provide key risk mechanism to control any allowable risk taking activities
   • Develop risk management strategies to support growth in multiple products
   • Maintain and enhance credit scorecards for all products
   • Analyse credit data to determine degree of risk involved in extending credit
   • Ensure compliance with credit related regulatory requirements
   • Prepare ad-hoc Credit Risk reports whenever requested by CRO/ Management/ Board
   • Carry out any ad-hoc assignments assigned by CRO/ Management/ Board from time to time

Job Requirements

1. Skills
   • MS Office
   • Fluent English in speaking and writing
   • Highly developed analytical and communication skills
2. Knowledge
   • Familiar with the regulatory environment for banks
   • Good understanding of credit risk measurement, monitoring and management
   • Knowledge of the banking industry and products offered
3. Experience / Qualification
   • Degree in Finance/ Banking/ Accounting/ Economics
   • At least 6 years of relevant experience in banking, finance, consulting in industries such as risk, underwriting, analytics, finance.

Job Responsibilities

Responsible in managing and executing Cash Management product initiatives/plans in order to deliver the business objectives/targets.

Key Responsibilities

Product/ service development:

• To continuously enhancing the Cash Management products/services in achieving the competitive edge within the bank industry.
• To explore and develop new Cash Management products/services, in line with organization’s medium-to-long term strategic business objectives.
• Development of business process and business/ financial models for enhanced or new products and services that include:
  1. operating models
  2. pricing structures
  3. implementation plan
• In-trend with the latest digital technology and payment landscape globally

Project Management:

• Project management (where applicable, to co-manage) on the implementation of new /enhance products

Business development and marketing management:

• To continuously promote and market Cash Management products to the corporate clients.
• To execute the business plans specifically on initiatives related to Marketing and Promotion
• To build product acceptance and awareness to the relevant corporations/government bodies by developing and implementing cost effective marketing programs.
• To further grow Cash Management products/services, in line with the organization’s business objectives.
• To identify and analyst the market/ business trend for Cash Management among the banking industry and evaluate the feasibility of the most suitable solution within organization

Policies, Systems, Processes and Procedures

• Implements departmental policies, systems, and procedure so that all relevant procedural / legislative requirements are fulfilled while delivering a quality and cost-effective service.
• Contributes to the identification of opportunities for continuous improvement of systems, processes, and practices while taking into account ‘international leading practice’, improvement of business processes, cost reduction, and productivity improvement.

Job Requirements

1. Minimum Qualifications
   • Degree in Computer Science, Business or its equivalent.
   • Post-graduate qualification will be an added advantage.
2. Technical Qualifications
   • Strong computer literacy skills – Microsoft Word, Excel, PowerPoint
3. Additional requirements
   • Minimum of 10 years’ experience in areas relating Electronic Banking, Retail Banking, Transactional (Wholesale) Banking or Card Services.
   • PC literate, well organized and have the drive to excel.
   • Strong leadership qualities, aggressive and result oriented.
   • Ability to lead a meeting/discussion with external parties such as Merchants and Corporate Businesses

Job Responsibilities

This role is responsible for ensuring that the credit risk processes are effectively managed as per approved credit risk policies and procedures. The position is required to manage credit risk through regular assessment and analysis of credit risk in the loan portfolio

Key Responsibilities

• Assist the CRO in implementing the Risk Management Framework and strategies.
• Monitor adherence to all established credit exposure/concentration limits and escalate any limit excess for deliberation.
• Review existing and new credit risk guidelines and related manuals.
• Review and where necessary, enhance existing policies and guidelines and manuals which relate to Credit Risk functions.
• Monitor and supervise Credit Risk Portfolio Management and provide input for improvements.
• Develop and implement credit policies and risk management strategies for effective portfolio governance to meet goals.
• Prepare monthly/ quarterly Risk Management Reports and update Senior Management and Board
• Participate in business related and risk management initiatives.
• To undertake any other assignments as assigned by CRO.

Scope of Responsibilities

1. Credit Risk Portfolio Management
   • Monitor, assess and advise on the credit risk portfolio composition
   • Review credit concentration and portfolio credit risk by customers and product types
   • Providing timely and accurate reports and meaningful analysis on risk positions, to enable the Board and Senior Management to make informed decisions
   • Develop, implement and execute policies and strategies for better portfolio management
2. Credit Related Policies
   • Review and where necessary, enhance credit policies encompassing all products and business
   • Analyse and continue to enhance current underwriting criteria
   • Explore new opportunities and challenge the effectiveness of existing policies
3. Other Responsibilities
   • Design strategies to provide key risk mechanism to control any allowable risk taking activities
   • Develop risk management strategies to support growth in multiple products
   • Maintain and enhance credit scorecards for all products
   • Analyse credit data to determine degree of risk involved in extending credit
   • Ensure compliance with credit related regulatory requirements
   • Prepare ad-hoc Credit Risk reports whenever requested by CRO/ Management/ Board
   • Carry out any ad-hoc assignments assigned by CRO/ Management/ Board from time to time

Job Requirements

1. Skills
   • MS Office
   • Fluent English in speaking and writing
   • Highly developed analytical and communication skills
2. Knowledge
   • Familiar with the regulatory environment for banks
   • Good understanding of credit risk measurement, monitoring and management
   • Knowledge of the banking industry and products offered
3. Experience / Qualification
   • Degree in Finance/ Banking/ Accounting/ Economics
   • At least 6 years of relevant experience in banking, finance, consulting in industries such as risk, underwriting, analytics, finance.

Job Responsibilities

Perform independent assessment and financial analysis on credit proposals submitted by Business Units by ensuring the proposals are in line with the MBSB’s credit policy and lending direction and recommend measures of mitigation for submission to the relevant approving authority.

Core Responsibilities

• Evaluate credit proposals including annual reviews submitted by Business Units for submission to the relevant Committee (ALCO, CARAC, EXCO, BOARD) by ensuring the credit proposals are in line with the MBSB’s credit policy and lending direction.
• Review credit risk assessment reports produced by co-colleagues/juniors by providing necessary guidance/input in improving the quality of the report.
• Monitor accounts classified under Watchlist.
• Provide guidance to Business Units.
• Provide inputs to enhance credit policies and procedures and etc.
• Perform duties to be assigned by superior from time to time.

Job Requirements

EXPERIENCE / KNOWLEDGE REQUIRED

1. Skills
   • Microsoft Office/Excel
   • Possess risk-oriented mind-set and analytical thinking
   • Information seeking and Report writing
2. Knowledge
   • Basic credit knowledge for corporate and retail financing
   • Familiar with MBSB nature of Business
   • Policies and Guidelines
3. Experience / Qualification
   • Business and risk related background
   • Institute of Chartered Secretaries and Administrators
   • Certified Credit Professional
   • OMEGA Senior Credit Master Class
   • Fundamental Certificate in Islamic Banking

Job Responsibilities

You will be responsible, as a Takaful Specialist / Senior Takaful Specialist / Takaful Advisor, to ensure the consistency of Takaful business growth by providing sales advisory to the Bank’s prospect on Takaful product.

• To distribute Takaful Family Individual product (advisory product) underwritten by Takaful Ikhlas Family Berhad to MBSB’s potential customers
• Drive sales and formulate action plans to achieve sales target
• Build and foster long term and profitable relationship by providing quality and professional customer service.
• Provide advice on financial planning and perform other service function i.e. carry-out sales call visit, prospecting and early engagement to generate leads.
• Conduct product talk to group of potential customer in order to achieve sales target
• Provide referrals of other Bank’s products to relevant parties to ensure an optimal reach of customers and achievement if target set
• Perform Know Your Customer (KYC) / Customer Due Diligence (CDD) for financial / non-financial transactions.
• Ensure high standard of customer service in line with the quality and standards set by the bank

Why you should join us

• Attractive monthly salary
• Attractive Performance incentive
• Dynamic coaching & training Comprehensive initial training, refreshers, and a coach to assist in staff development
• Exceptional career opportunities and advancement path to higher level positions
• Other perks and benefit offered by MBSB Bank

Job Requirements

• Candidate must possess at least a Diploma holder and above in Insurance / Banking / Business / Marketing & Sales
• Certified in Takaful Basic Examination (TBE) is an added advantage.
• Preferably Sales experience in Insurance and Takaful.
• Good team player, self-motivated and able to work independently.
• Strong negotiation skills and influencing skills to drive sales.