Customer Feedback


Please complete the form below and click 'Submit' to send us your feedback.

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Complaint & Feedback

At MBSB Bank, we believe in providing the highest level of service to our valued customers. Hence, we welcome your views and comments that will help us improve our service standards. You may give your feedback through any of the following channels;

  • Customer Feedback Form at your nearest MBSB Bank Branch.
  • Fill in our online feedback form or email directly to complaint@mbsbbank.com
  • MBSB Bank General Line : 03-2096 3000
  • Fax : 03-2096 3292
  • Write to:
    Head, Customer Experience Management Department
    MBSB Bank Berhad
    7th Floor, Wisma MBSB
    No. 48, Jalan Dungun, Damansara Heights
    50490 Kuala Lumpur